Team ops · SMS & voice
Follow-ups that reach your team, not just their inbox
Remindly queues tasks and leads to the people responsible and reminds them by text or phone call — so nothing waits on someone opening an app.
Works on any phone · No smartphone or internet required
The problem
Leads go cold while everyone is busy
Follow-up fails in the gap between knowing a task exists and someone actually doing it — especially for teams who aren't sitting at a desk.
- 01
The list isn't in front of anyone
Tasks and leads live in a system people check when they remember to, which is rarely at the moment the follow-up is due.
- 02
Not everyone has a smart device
Staff working on the road or on a basic phone can't be reached by anything that assumes an app and an internet connection.
- 03
Managers find out too late
Whether a follow-up happened, or was pushed back for the fifth time, only surfaces when someone asks.
What it does
Reminders that work the way a queue works
One task at a time, assigned to a person, delivered to their phone, and tracked until it's resolved.
Queue reminders
Tasks and leads are queued so each team member handles one at a time; resolving one automatically brings up the next.
Assignment and delivery
Managers assign tasks to team members, who are reminded by SMS or by phone call rather than by notification.
Regular and urgent reminders
Non-urgent follow-ups go out once; urgent ones retry automatically at set intervals until the task is dealt with.
Manager visibility
Track each lead's progress, see how often a task has been deferred, and confirm which follow-ups were actually completed.
Daily summaries
A daily overview of what's pending, completed or missed, so the pipeline is reviewed rather than assumed.
Gmail integration
Link a Gmail account and set rules by email type — a missed-call email can trigger an SMS or a call to the person responsible.
- Repeat reminders for recurring check-ins
- Pause tasks during busy periods and holidays
- Time-based and multi-day mute, aligned to work hours
Who it's for
Built for teams that run on follow-up
Executives and team leaders
Assigning work and needing to know it was done, without chasing each person individually.
On-the-go professionals
People working away from a desk who need the reminder to come to them, on whatever phone they carry.
Lead-driven organizations
Teams where a missed follow-up is a lost opportunity, not just a late task.
EZ Cloud Labs has built custom software and automation for e-commerce and marketplace businesses since 2013. We build systems that fit how you actually work.
Jacob Rottenberg
CEO & FOUNDER
Tell us how your team follows up today
Remindly is set up around how your queue, your team and your escalation actually work. Tell us about those and we'll show you what it would look like.