Email · Automation
A simple and smart auto-responder for your Gmail
EzRespond reads incoming email, decides whether a reply is needed, and answers from your templates — inside your working hours and your rules.
No data stored on our servers · Nothing shared with third parties
The problem
Response time doesn't stop at closing time
Buyers and clients send messages at night, over the weekend and on holidays. A reply that waits until the next working morning is a reply that arrived late.
- 01
Nobody is watching the inbox
Evenings, weekends and holidays are exactly when the inbox is unattended and the clock is still running.
- 02
Not every email needs a person
A large share of incoming mail has a standard answer that someone retypes instead of a template sending it.
- 03
A blanket auto-reply is worse than none
Replying to everything, at every hour, with the same text reads as automated and gets ignored.
What it does
Replies on your rules, not a blanket response
Decide what gets answered, when, and with which message — then let it run.
Automatic replies
Incoming email is read, assessed for whether it needs a response, and answered automatically when it does.
Customizable templates
Build a response for each scenario you handle regularly, so the reply fits the message rather than the other way round.
Work hours and holidays
Set the hours you're covered and the days you're not, so automatic replies go out only when they should.
Flexible response rules
Control which emails trigger a reply and which are left for a person to handle themselves.
How it works
Four steps to set it up
- 01
Connect
Connect your Gmail account and grant access for reading incoming mail and sending replies on your behalf.
- 02
Set your hours
Define your working hours and the holidays you observe, so automatic responses fit your actual schedule.
- 03
Build templates
Write a response template for each of the scenarios that come up regularly in your inbox.
- 04
Let it run
Replies go out automatically from then on, with a lightweight activity log of what was sent.
What the app accesses, and what it doesn't
EzRespond requests Gmail access to read incoming email, decide whether a reply is needed, and send replies for you. It keeps a lightweight activity log. No data is stored on our servers, and no personal data is shared with third parties.
Who it's for
Perfect for
Freelancers and small businesses
No one to cover the inbox out of hours, and a reputation that depends on answering quickly.
Customer support teams
High volumes of repeat questions that already have a standard, correct answer.
Marketplace sellers
Platforms with response-time requirements that keep running through nights, weekends and holidays.
EZ Cloud Labs has built custom software and automation for e-commerce and marketplace businesses since 2013. We build systems that fit how you actually work.
Jacob Rottenberg
CEO & FOUNDER
Want access to EzRespond?
Tell us what your inbox looks like and which replies you'd want automated. We'll set you up and help you build the first templates.